Careers - Join the Team at Orthopaedics East & Sport Medicine Center! 

 Please stop in to complete an application, or submit a resume to:

Cindy Cronkhite

Assistant Administrator

Cindy.cronkhite@orthoeast.com 

Join the team at Orthopaedics East & Sport Medicine Center!

Patient Accounts Representative II             

The position requires a fundamental knowledge of filing insurance claims on 1500 claim forms. Knowledge includes how insurance companies pay according to contracts established with the practice, how to read and interpret an insurance explanation of benefits (EOB) and ensure precise follow-up with the insurance company via, phone, email, insurance web sites, etc. to resolve insurance processing issues and denials. This work must be completed at an acceptable volume per day and in accordance with the Practice’s core values of Excellence, Innovation, Collaboration, Advancement, Stewardship, and Patient Centered Care.

 

Education and/or Experience:  

  • High School diploma or GED required                                       
  • Associate degree in accounting or health care related field with two years of insurance experience preferred
  • Thorough knowledge and understanding of patient billing, claims submission, and payer-specific requirements is a must
  • Understanding of CPT, HCPCS, ICD-10 and 837 technologies
  • Advanced computer skills in MS Word and Excel required with a demonstrated proficiency in Excel to develop pivot tables, apply and use simple formulas, develop charts and graphs
  • Experience in maintaining confidentiality in dealing with sensitive issues
  • Proven ability to make sound and accurate judgements in problem solving work issues
  • Successful record of follow through on commitments and demonstrated dependability
  • Knowledge of SRS medical management system preferred

 

Required Behaviors:

  • Good communications skills required in dealing with insurance companies, mid-level providers, and physicians
  • Ability to prioritize tasks and work independently
  • Ability to deal with frequent change, delays, and/or unexpected events
  • Must be willing to work in a team environment and contribute to building a positive team spirit
  • Must be highly organized to successfully manage multiple tasks simultaneously
  • Must demonstrate professionalism through appearance and extensive interactions with others
  • Exhibit pleasant, professional telephone etiquette at all times    

Staff & Management Recruiting

Orthopaedics East & Sports Medicine Center, Inc. offers employment opportunities throughout the practice in the following staff and management areas:

  • Patient Services – Front office responsibilities, including welcoming patients and visitors to the practice, checking patients in and out, and performing registration duties.
  • Provider Services – Scheduling patients for various tests and surgeries as well as maintaining provider office and surgery schedules.
  • Medical Records – Maintains patient files and records and transcribes provider medical notes.
  • Business Operations – Provides billing and reimbursement services, accounting functions, authorizations for medical services, medical coding, scheduling appointments, and computer support functions.
  • Radiology – Conducts patient X-Rays, bone density procedures, and MRIs.
  • Clinic Services – Serves as clinical support for physicians and physician assistants.
  • Physical Therapy – Rehabilitation services for Orthopaedics East & Sports Medicine Center patients.
  • Administration – Provides administrative support for operational departments, including human resources, payroll, and overall management of the practice.

In addition to staff and management job vacancies, we continually recruit for physician and physician assistant positions.

Physician Assistant Recruiting

Physician Assistants at Orthopaedics East & Sports Medicine Center care for our patients in both the clinical office setting as well as the operating room. Qualifications are board certification and licensure or the ability to obtain licensure in North Carolina. Prior work experience in orthopaedics is preferred.

Cindy Cronkhite, Assistant Administrator and Director of Human Resources
Orthopaedics East & Sports Medicine Center, Inc.      
810 W. H. Smith Blvd.
Greenville, NC  27834 
252.757.2663 (Office) 
252.317.0829 (Fax)

cindy.cronkhite@orthoeast.com

Physician Recruiting

Physicians at Orthopaedics East & Sports Medicine Center are trained in a variety of Orthopaedic specializations. Serious inquiries and CV's should be forwarded to: 

Michael Brohawn, Administrator
Orthopaedics East & Sports Medicine Center, Inc.      
810 W. H. Smith Blvd.
Greenville, NC  27834 
252.757.2663 (Office) 
252.317.0829 (Fax)
michael.brohawn@orthoeast.com

Benefits

The compensation package at Orthopaedics East & Sports Medicine Center offers a competitive compensation plan and attractive benefits including comprehensive insurance plans and a profit sharing retirement plan funded by the practice.

How to Apply

Physician inquiries should be forwarded to the Administrator at the contact information provided above.

Staff, Management, and Physician Assistant candidates who have an interest in employment with Orthopaedics East & Sports Medicine Center may communicate their interest using one of the following options:

Resumes may be submitted electronically through our online application, submitted via mail, email or fax, or hand delivered as follows:

  • Resumes may be submitted electronically to cindy.cronkhite@orthoeast.com .
  • Resumes may be faxed to Human Resources at 252.317.0829.
  • Resumes may be personally submitted between the hours of 8am – 5pm to Orthopaedics East & Sports Medicine Center, 810 W.H. Smith Blvd., Greenville, NC 27834.
  • Resumes may be mailed to Human Resources at Orthopaedics East & Sports Medicine Center, 810 W.H. Smith Blvd., Greenville, NC 27834.

In the absence of a resume, an applicant may request an OESMC Employment Application at the address above and submit it for consideration.

Quick Fact

Most patients that undergo a hip replacement are between the ages of 50-80 years old.